1. Introduction

Lake Shoreline ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lakeshoreline.sbs (the "Website") or use our styling services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Complete forms on our Website
  • Register for an account
  • Subscribe to our newsletter
  • Request information or services
  • Contact our customer service
  • Participate in surveys or promotions

The personal information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
  • Style preferences
  • Body measurements and photos (for styling services)
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and usage of the Website, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Geographic location (country/city level)

This information is collected using cookies, web beacons, and similar technologies. For more information about our use of cookies, please see Section 7 below.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and fulfill your styling requests
  • Communicate with you about appointments, services, and promotional offers
  • Personalize your experience on our Website
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns and trends
  • Protect against, identify, and prevent fraud and other unlawful activity
  • Comply with legal obligations
  • Enforce our Terms and Conditions

4. Sharing Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).

4.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

6. Data Security

We have implemented appropriate technical and organizational measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage of information can be entirely secure, and we cannot guarantee absolute security.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are small data files placed on your device when you visit a website.

We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them).

We use cookies for various purposes, including to:

  • Keep you logged in to our Website
  • Remember your preferences
  • Understand how you use our Website
  • Personalize content and advertisements
  • Analyze Website traffic and performance

You can control cookies through your browser settings. Most browsers allow you to refuse or accept cookies and to delete them. However, if you disable cookies, some features of our Website may not function properly.

8. Analytics Services

We use third-party analytics services, such as Google Analytics, to help us understand how users engage with our Website. These services may use cookies and similar technologies to collect information about your use of the Website and report website trends.

You can opt out of Google Analytics by visiting the Google Analytics opt-out page.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to delete your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in Section 13 below.

9.1 Marketing Communications

You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in any marketing email we send you. Even if you opt out of marketing communications, we may still send you service-related communications.

10. Children's Privacy

Our Website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible. If you believe that a child under 16 may have provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our Website with an updated effective date. We encourage you to review this Privacy Policy periodically.

Your continued use of our Website or services after any changes to this Privacy Policy constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Lake Shoreline
4 Bell Stream East
Vanessa, G12 9BH
United Kingdom
Email: [email protected]
Phone: +44 562 337 9254

We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.